Taylor Meade Delivery Info / Delivery Service / Delivery Guide

We offer free delivery on all online orders (yay 🎉). Here’s what you need to know:

Delivery Area

  • We currently deliver only to the mainland of England, Wales, and Scotland.
  • Unfortunately, we’re unable to deliver to Northern Ireland or any offshore locations, such as the Shetland Islands, Isle of Man, or Channel Islands.

Delivery Time

  • We aim to deliver within 15 working days.
  • Sometimes delays happen — if so, we’ll keep you updated.

Before We Arrive

  • Measure up: Make sure your items fit through doors and hallways.
  • Clear the way: Move breakables and make space.
  • Protect your floors: Our team can’t take off safety shoes.
  • Have an adult home: Someone 18+ needs to sign.
  • Check your address: Updates must be made before delivery day.

On Delivery Day

  • We’ll call you ~ 30 mins before arrival.
  • For safety, our delivery team will do a quick check. If it is unsafe, we may leave your items in a secure spot (garage, porch, etc.).
  • Curbside delivery only. For heavy or large items, we can sometimes bring them to the ground floor.
  • Check your order right away — note any damage or missing parcels on the delivery form.
  • Unpacking/assembly is not included unless pre-booked.

Missed Delivery

  • Delivery is not possible and is considered failed if no one is home, no adult is present, or items do not fit.
  • You’ll need to reschedule (extra charges may apply).

Damages & Claims

  • Please inspect your order immediately upon delivery. To report any damage or missing parcels, email us with photos and details within 48 hours.